Growing Social Capital

1a) 21-year-old female, IT Systems, Starting at MasterCard in Fall 2020

1b) Domain Expert

1c) I found this person through one of my clubs I joined in Spring 2020. I contacted her in person.

1d) We met over Zoom and talked about how credit is essential and how students don't know what it is and how to spread awareness via a mobile app. She doesn't expect any return because I helped her study for one of her classes that I took before. She got an A, so debts were paid off.

1e) Including this person in my network can get me a better understanding of how to make an app suitable and accessible to the UF student body

2a) 50-year-old male, JP Morgan Chase, Vice President of Credit Card Transactions between JP Morgan Chase and Visa

2b) Market Expert

2c) I found this person through a friend and it's her father. I contacted him through her.

2d) We talked over a phone call and I asked him a few questions before he headed off for a conference call. He explained how the transaction of credit cards worked and how long credit purchases take to go through the process. In addition, how payments affect your credit scores. He doesn't expect anything in return besides telling me that the Bucs are going to win the Super Bowl because they got Tom Brady.

2e) Including this person in my network can get me connections to two of the largest firms involved in credit card transactions and credit-related activities.

3a) 21-year-old, Software Developer at Cisco

3b) Supplier

3c) He was a good friend from high school. I contacted him through text.

3d) We talked over FaceTime and discuss how difficult it would be to integrate an app suitable for a soft launch. He said I might need UF to sponsor or promote it for students to truly use it. He doesn't expect a return because he beat me in fantasy football and he feels bad that I have nothing left to lose so yeah there's that.

3e) Including this person in my network would benefit the product development process because of his experience and technical abilities.

Reflection:
This experience showed me a lot of people are willing to help you if you reach out. So I should definitely reach out more and connect with people. I get scared sometimes because I don't want to feel like a bother. This experience differed from past experiences because I did get the cold shoulder a lot of times.

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